DNS Guard has a per-employee pricing model. This means you pay a certain amount per employee per month. This model makes it easier for you to estimate and manage your costs.

When purchasing DNS Guard, you submit the number of employees your organization has. When your organization grows or shrinks, you can adjust the number of employees in the SecurityHive Portal. All other network devices in your network are already accounted for in this price per employee.

We charge a minimum number of employees to protect all employees and cover the base costs of a DNS Guard server.

We have two plans with different feature sets. We've created these plans to make DNS Guard available to all organizations with different budgets available. Features that are less used by smaller organizations and more expensive to maintain are included in the Premium plan. You can always upgrade/downgrade between these plans.

We've created a Fair Use Policy to prevent abuse of our services and the employee count.

We assume an employee has multiple devices (a computer, VoIP phone, etc.) and uses some of your network infrastructure. You're allowed to perform 4.000 DNS queries per employee per day. This means your organization is allowed to perform 400.000 DNS queries per day if you have 100 employees.

You won't get blocked if you reach the Fair Use Policy limit. We'll check in and see if your environment has a different need or if the number of employees has changed since you started. It can occur you'll need to increase the number of employees for DNS Guard if you reach the Fair Use Policy limit.

We continuously monitor the number of DNS requests and calculate the average number of DNS queries per employee across our customer base. It's not likely you'll hit the Fair Use Policy limit, and if we see a rise in the average amount of requests necessary across our customer base, we'll change our Fair Use Policy limit too.